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Frequently Asked Questions

Location & Access

Where is Domaine Napoléon located?

We are just 3 minutes from Gap town centre, in a peaceful, natural setting… while still being close to everything.
Address: 76 Route de Grenoble.

Is the Domaine easy to get to?

Yes! Access is direct and straightforward. Once you’re here, everything is within easy reach.

Is parking easy?

Yes. Each accommodation unit — and most camping pitches — has its own parking space right next to it, making arrival and unloading easy and stress-free.

Are you open all year round?

Yes, the Domaine welcomes guests 365 days a year.
Only the restaurant takes a short break in March and November — just enough time to come back even better!

Arrival, Departure & Bookings

What time can we arrive and leave?

  • Accommodation: arrival from 5:00 pm, departure before 10:00 am
  • Camping pitches: arrival from 2:00 pm, departure before 12:00 pm.

I’ll be arriving late — is that possible?

Of course! Just let us know in advance and we’ll arrange a self check-in for you, with the access code and barrier instructions.

What is the minimum stay?

Our accommodation is available from a minimum stay of 2 nights.

Quand dois-je régler le solde du séjour ?

Nous vous demanderons le règlement 10 jours avant votre arrivée, tout simplement.

Can minors stay without an adult?

For safety reasons, guests under 18 must be accompanied by a parent or legal guardian.

Accommodation

Is the accommodation air-conditioned?

Most of it is, yes! Our units are equipped with reversible air conditioning for comfort in both summer and winter.
Full details are available on each accommodation page.

Are bed linen provided?

Duvets and pillows are already provided in the accommodation.
Bed linen is not included, but you can easily rent it when making your booking.

Can we book for just one night?

To ensure the best possible experience, our stays start from a minimum of 2 nights.

Are the private hot tubs cleaned between each stay?

Of course. Each hot tub is emptied, cleaned and treated between guests.
Impeccable hygiene guaranteed!

Camping pitches: tents, vans & motorhomes

Do you accept caravans and large motorhomes?

Yes, including twin-axle vehicles. Just let us know when booking so we can arrange a suitable pitch for you.

Are the camping pitches shaded?

The Domaine is south-facing and enjoys plenty of natural light.
Shade varies depending on the time of day and the trees around each pitch.

What electrical power is available?

Our camping pitches have a 10-amp electricity supply (2,200 W).
Please remember to bring a European camping adapter.

Do you offer fridge rental?

Not at the moment.

Swimming Pool

Is the swimming pool open in low season?

We open the pool in spring as soon as the temperatures allow, and keep it open as late as possible in autumn.
We do our very best to make the most of the Southern Alps sunshine!

What temperature is the water?

  • Swimming pool: around 27°C
  • Outdoor hot tub: around 30°C

Are swimming shorts allowed?

No, for hygiene reasons: fitted swim briefs or tight-fitting swim trunks are required.
Swimming caps are not required.

Is the swimming pool supervised?

No, the pool is not supervised.
Children must be watched by an adult at all times.

Can outside visitors use the swimming pool?

No, the swimming pool is reserved for our staying guests only.

Services & Amenities

Do you have a grocery shop?

We have a small shop offering local products.
For everyday groceries, the shops in Gap are very close by.

Do you have laundry facilities?

Yes. We have self-service washing machines and dryers available on site.

Is Wi-Fi available?

Yes, Wi-Fi is available in several areas of the Domaine.

Spa & Wellness

What wellness facilities do you offer?

We offer:
Sauna
Heated Nordic bath
Massages & treatments
All carefully managed by Marine, our Spa Manager.

How can I book a treatment?

You can book directly at reception or through the Cool’n Camp app.

Pets

Are dogs allowed?

Yes, dogs are welcome at the campsite.
Only some accommodation units cannot accept pets, so please let us know when making your booking.

Groups & Group Stays

Do you welcome groups?

Absolutely!
Sports clubs, associations, families, companies… our reception team will help you organise a tailor-made stay to suit your needs.
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